Privacy Policy

This policy was last updated on August 14, 2025.

At The Enchanted Moon Forest, we value your privacy and are committed to protecting your personal information when you visit https://www.theenchantedmoonforest.com/.

What Personal Information We Collect

When you explore our enchanted offerings or make a purchase, we may collect:

Contact details: Name, email address, shipping address
Payment information: Securely processed through our payment gateway (we do not store full card details)
Order details: Products purchased, order history, preferences
Communications: Emails, contact form submissions, or social media messages
Technical data: IP address, browser type, device type, and browsing actions (via cookies and analytics tools)

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order, updates, or magical support
Send newsletters, offers, or magical freebies (only if you opt in)
Improve our website, products, and customer experience
Comply with legal, tax, and regulatory requirements

How We Share Your Information

We never sell your personal data. We only share your information with:

Trusted service providers: Payment processors and shipping partners, strictly for order fulfillment and delivery
Legal authorities: If required by law, regulation, or legal process

Payment Security

All payments on https://www.theenchantedmoonforest.com/ are processed securely using industry-standard encryption. We do not store your full payment card details. Payment information is handled by our secure payment gateway partners, who are PCI DSS compliant.

Cookies & Analytics

Our site uses cookies and analytics tools to understand how visitors use our site and to enhance your magical experience. Cookies are small files stored on your device; you may disable them in your browser settings, but some features may not function as intended.

Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information
Opt out of marketing emails at any time (via unsubscribe link or by contacting us)
Request details about the data we hold about you

To exercise your rights, contact us at support@theenchantedmoonforest.com or via our social media channels.

Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children.

Data Security

We take reasonable steps to protect your information using secure payment processing, encrypted connections (SSL), and safe storage practices. However, no method of transmission over the Internet is 100% secure.

Policy Updates

We may update this Privacy Policy as our business grows or legal requirements change. Updates will be posted on this page, and your continued use of our site means you accept the revised policy.

Requests, Issues, and Suggestions

If you have questions, concerns, or suggestions about our Privacy Policy or how your data is handled, you are welcome to contact us:

Privacy Coordinator: Alexandria
Email: support@theenchantedmoonforest.com
Social Media: Instagram & Facebook (see website footer for links)

Thank you for trusting The Enchanted Moon Forest with your privacy and your magical journey.